not all users are required to provide personal information. in accordance with kyc (know your customer) and anti-money laundering (aml) requirements, the system determines whether a user needs to verify their personal information to continue using our service.
users requesting to increase their daily withdrawal limits are required to provide personal information.
the url for your profile page combines your millix.com user name with the url millix.com. if your user name is john, your url is john.millix.com.
you can edit your image and the personal data that other users can see about you by clicking "account->edit profile" on the left navigation. you will see your profile page as it is seen by the public, and can edit the header image, user image, headline, description and user added addresses.
user added addresses that you add appear on your profile, but are not maintained by millix.com. they only appear as a reference address that you can publish on your profile for people to see. funds sent to these addresses will not appear in your millix.com balance.
you can create your own categories and use them to organize your transactions and people. select "transactions->categories" or "people->categories" from the left navigation to set up your categories. once you have added categories you can assign them to any transaction or person. when viewing any transaction or person detail you will see a drop down list of the categories you added. select the desired category and save.
when viewing lists of transactions or people you can enable the category column by clicking the column checkbox. you can sort or search by category.
yes. the following types of data can be filtered, searched, sorted, copied, printed and exported as a pdf or csv (comma separated values):
a. wallets
b. addresses
c. transactions
d. contacts
e. support tickets
f. login history
you can add any millix.com user as a contact from their profile page. by default, any user that you send millix to, or that you receive millix from, is automatically added as an associate.
you can view your associates from the left menu.
you can deactivate a contact by clicking "people" and any of the list options from the left navigation. when you see a list of contacts, click the contact and you will see the contact details. click "deactivate" and save.
personal data and sensitive data provided by users is encrypted or hashed so that it is unreadable.
two factor authentication (2fa) is an effective way to secure your account. it means adding additional authentication requirements beyond the standard email and password login.
millix.com 2fa is flexible and can be configured by you to provide additional security where you want it, without unnecessary inconvenience for less sensitive actions. 2fa is configured from the left navigation item "security->multi factor authentication".
currently you can use any combination of the following 2fa methods:
a. google authenticator
b. secure code sent via sms to mobile devices
c. secure code sent via email
d. passphrase (like a password but longer, I.e. "the cow jumped over the moon")
best practice is to configure more 2fa methods than are required to perform an action. for example, you could configure two methods for account login, such as google authenticator and sms mobile code, but only require that one of the two methods is required. in this way, if you lose your mobile phone or google authenticator, you can still use the remaining method to access your account.
if you have secured your account with a 2fa method you no longer control you won't be able to access your account. for this reason it is a good idea to configure multiple methods of 2fa and require fewer of the methods than you have configured to access an action.
best practice is to configure more 2fa methods than are required to perform an action. for example, you could configure two methods for account login, such as google authenticator and sms mobile code, but only require that one of the two methods is required. in this way, if you lose your mobile phone or google authenticator, you can still use the remaining method to access your account.
your millix.com account is accessible to anyone that has the correct email and password combination needed to log in. we have no way of knowing whether a correctly authenticated login is you or someone else that obtained your password and changed the email on the account. similarly, if you complain to us we have no way of establishing that you are who you say you are, and that you didn't take the coins yourself.
the bottom line is: configure multi factor authentication and protect your password, because there is nothing we can do to help you recover missing coins. if you are able to log into your account you can see the ip addresses of the most recent logins on your account page. you can see the blockchain address where withdrawals were sent to on the transaction detail page. we have no additional information to provide and we are not equipped to conduct investigations on your behalf. provide the login and transaction activity to the law enforcement agency of your choice.
your daily payment limit is determined by your verification level and the amount you have paid in the past 24 hours. for example, if you have a daily payment limit of 1 millix, and you paid 0.2 millix eight hours ago, your current limit is 0.8. if you make no more payments your limit will return to 1 millix in sixteen hours.
users requesting to increase their daily withdrawal limits are required to provide personal information.
deposits received from the blockchain need to have 6 confirmations before they are available for you to spend. this can take an hour or more. you can see the progress of the confirmation process, the tx hash and the block hash associated with the deposit and monitor it's confirmation progress using any blockchain explorer. user-to-user transactions are typically available within seconds.
millix payments can not be reversed. if you send millix to the wrong address by mistake it cannot be recovered.
if you receive very small deposits that are less than the transaction fee your wallet balance can become negative.
millix.com shows you the dollar equivalent (or local currency of your choice) of your millix based on real time exchange rates, but currently we do not accept government issued currency deposits or withdrawals.you can deposit bitcoin to buy millix.
yes. when sending to a blockchain address, click the camera icon next to the address field. you may need to grant permission to access your device's camera. when the camera recognizes the qr code it will close and the millix address should appear in the address field.
yes. every user has a primary wallet and can create additional wallets to help organize their transactions. for example, you could have a primary wallet and another wallet called "savings", or "investing" or a different wallet for each of your customers.
your wallets are listed on the top of the left navigation. you can see the balance and pending balance for each wallet. click on the wallet you want to work with and you will see it's balance and transactions shown on the dashboard.
yes. there is no fee to transfer millix between your wallets. from your dashboard (left navigation "home") click the "transfer" tab and select the wallet you want to transfer to.
each of your millix.com wallets is assigned a primary millix address. this is the address that appears on your public profile for people to see and send millix to from the blockchain. there is nothing special about the primary address, it simply prevents listing a large number of addresses on your profile page.
you can find your millix address on
your profile page and on your home page.
your millix address is available in three places. anyone can see your official millix address on your public profile page. your profile page address is your user name.millix.com (example https://price.millix.com). your millix address is also shown on your dashboard when you log in, beneath the balance. all your millix addresses are viewable, sortable, searchable and exportable from the left navigation item "wallets->my millix addresses".
yes. you can create multiple millix addresses for any of your millix.com wallets. you can create a different address for each of your friends, customers or invoices to make it easier to know what a blockchain deposit is for or who it is from.
when you create your millix.com account an official millix address is assigned to you. anyone can send millix to your official address and it will appear as a deposit into your millix.com wallet. in addition, you can list all your non-millix.com addresses for millix and other cryptocurrencies on your profile page as user added addresses. when a visitor views your profile page they will see all your addresses. payments sent to user added addresses will not be available in your millix.com balance. millix.com does not maintain, support or represent user added addresses. you can set your external addresses to private, making them invisible to the public.
at this time we do not support forks, airdrops or other benefits available to the custodian of private keys. if there is an upcoming fork or airdrop you wish to participate in, remove your millix from millix.com to a wallet that has announced their support of the specific fork or airdrop you are interested in. please refer to our terms of use section 10.
for accounting and liability purposes, users that have not logged in for more than a year are subject to an inactive user fee. the fee is 1% per month while the account is inactive. logging in resets the clock and prevents ongoing fees.
our fees are simple! user-to-user transactions within millix.com are free and have no transaction fee. they are also instant, with no confirmation delays. it's the best value!
all transactions into and out of millix.com have a one percent transaction fee to cover miner fees, storage and the cost of our service. during times of blockchain congestion, withdrawals may have an additional fee to ensure fast delivery.
millix.com is not currently an exchange or marketplace for buying and selling millix for cash. millix.com is a wallet service that makes it easy to send, receive and track your millix transactions securely.
millix node operators earn millix when they are selected to validate transactions. the transaction fee is paid by the sender to the node operators. you can begin earning millix by going to millix.org to download the official millix software or tangled.com to install the tangled internet browser.
transactions are how millix is sent and received. transactions have inputs and outputs. inputs fund the transaction and allow outputs. outputs are how the funds are spent. the difference between the input amount and the output amount is the transaction fee.
consider ordering a $15 pizza as a metaphor of a millix transaction. when the pizza arrives you provide a $20 bill, which is the input. the pizza is handed to you, which is an output of $15. the difference between the $20 input and the $15 pizza is $5. you tell the vendor that you only need $3 back, which is a $3 output. the $3 output can be used as an input to fund a future transaction. this leaves $2 as a tip, which is the transaction fee for the service.
each millix transaction is analyzed by randomly selected nodes on the millix network. multiple nodes have to agree that the transaction is valid.
we are based in the united states. our servers are in u.s. based data centers.
millix.com follows united states laws and is registered with the united states department of the treasury as a money service business (msb).
short term funds required to satisfy customer payments are stored in a hot wallet that is accessible by the system. the majority of funds are held in cold storage. our cold storage wallets are distributed in physical vaults throughout the world and require multiple authentications to access. our cold storage wallets are not accessible via any system. there is no automatic replenishment of the hot wallet from cold storage.
very large withdrawals that require moving funds from cold storage may need to be scheduled with customer support.
yes. contact sales@millix.com to request an api key that allows you to integrate your millix.com account with other systems.
yes. users with large transaction volume and special needs can contact sales@millix.com to request an enhanced business account.